{"id":252,"date":"2012-03-06T15:50:50","date_gmt":"2012-03-06T20:50:50","guid":{"rendered":"https:\/\/extension.umaine.edu\/plugged-in\/?page_id=252"},"modified":"2025-07-03T13:24:32","modified_gmt":"2025-07-03T17:24:32","slug":"technology","status":"publish","type":"page","link":"https:\/\/extension.umaine.edu\/plugged-in\/technology-marketing-communications\/technology\/","title":{"rendered":"Technology"},"content":{"rendered":"<style>.kb-row-layout-id252_3155b6-cc > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id252_3155b6-cc > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id252_3155b6-cc > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-right:0px;padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:0px;grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}.kb-row-layout-id252_3155b6-cc > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id252_3155b6-cc > .kt-row-column-wrap{grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id252_3155b6-cc > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id252_3155b6-cc alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column252_892ea8-e1 > .kt-inside-inner-col,.kadence-column252_892ea8-e1 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column252_892ea8-e1 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column252_892ea8-e1 > .kt-inside-inner-col{flex-direction:column;}.kadence-column252_892ea8-e1 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column252_892ea8-e1 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column252_892ea8-e1{position:relative;}@media all and (max-width: 1024px){.kadence-column252_892ea8-e1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column252_892ea8-e1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column252_892ea8-e1\"><div class=\"kt-inside-inner-col\">\n<h3><strong>IT Support<\/strong><\/h3>\n<p>All Cooperative Extension employees should contact the University Technology Support Center (UTSC Help Desk) for support. The Help Desk can be reached at US:IT Support Center, 17 Shibles Hall, 581.2506 or 1.800.696.4357 (in Maine) or by email at <a href=\"mailto:techsupport@maine.edu\" target=\"_blank\" rel=\"noopener noreferrer\">techsupport@maine.edu<\/a>. It is important for staff to submit a ticket for all of their work requests. <strong>For more detailed information<\/strong>, visit <a href=\"https:\/\/umaine.edu\/it\/\" rel=\"noopener noreferrer\">UMaine&#8217;s Information Technology Contact page<\/a>.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column252_25d94b-a5 > .kt-inside-inner-col,.kadence-column252_25d94b-a5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column252_25d94b-a5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column252_25d94b-a5 > .kt-inside-inner-col{flex-direction:column;}.kadence-column252_25d94b-a5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column252_25d94b-a5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column252_25d94b-a5{position:relative;}@media all and (max-width: 1024px){.kadence-column252_25d94b-a5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column252_25d94b-a5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column252_25d94b-a5\"><div class=\"kt-inside-inner-col\"><style>.kb-image252_217d86-a5 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image252_217d86-a5 size-large kb-image-is-ratio-size\"><a href=\"https:\/\/extension.umaine.edu\/plugged-in\/technology-marketing-communications\/technology\/salesforce\/\" class=\"kb-advanced-image-link\"><div class=\"kb-is-ratio-image kb-image-ratio-land43\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"746\" src=\"https:\/\/extension.umaine.edu\/plugged-in\/wp-content\/uploads\/sites\/54\/2022\/06\/Salesforce-logo-1024x746.jpg\" alt=\"logo for Salesforce\" class=\"kb-img wp-image-16098\" srcset=\"https:\/\/extension.umaine.edu\/plugged-in\/wp-content\/uploads\/sites\/54\/2022\/06\/Salesforce-logo-1024x746.jpg 1024w, https:\/\/extension.umaine.edu\/plugged-in\/wp-content\/uploads\/sites\/54\/2022\/06\/Salesforce-logo-300x219.jpg 300w, https:\/\/extension.umaine.edu\/plugged-in\/wp-content\/uploads\/sites\/54\/2022\/06\/Salesforce-logo-768x559.jpg 768w, https:\/\/extension.umaine.edu\/plugged-in\/wp-content\/uploads\/sites\/54\/2022\/06\/Salesforce-logo-105x76.jpg 105w, https:\/\/extension.umaine.edu\/plugged-in\/wp-content\/uploads\/sites\/54\/2022\/06\/Salesforce-logo-317x231.jpg 317w, https:\/\/extension.umaine.edu\/plugged-in\/wp-content\/uploads\/sites\/54\/2022\/06\/Salesforce-logo-423x308.jpg 423w, https:\/\/extension.umaine.edu\/plugged-in\/wp-content\/uploads\/sites\/54\/2022\/06\/Salesforce-logo-634x462.jpg 634w, https:\/\/extension.umaine.edu\/plugged-in\/wp-content\/uploads\/sites\/54\/2022\/06\/Salesforce-logo-846x616.jpg 846w, https:\/\/extension.umaine.edu\/plugged-in\/wp-content\/uploads\/sites\/54\/2022\/06\/Salesforce-logo-951x693.jpg 951w, https:\/\/extension.umaine.edu\/plugged-in\/wp-content\/uploads\/sites\/54\/2022\/06\/Salesforce-logo.jpg 1200w\" sizes=\"auto, (max-width: 320px) 85vw, (max-width: 768px) 67vw, (max-width: 1024px) 62vw,1024px\" \/><\/div><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Salesforce<\/h3>\n\n\n\n<p><a href=\"https:\/\/extension.umaine.edu\/plugged-in\/technology-marketing-communications\/technology\/salesforce\/\">What is Salesforce and what is a CRM? Visit the Salesforce: UMaine Extension&#8217;s CRM page.<\/a><\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns252_aeac85-a1{padding-left:0px;gap:25px;justify-content:flex-start;align-items:center;}.kt-btns252_aeac85-a1 .kt-button{font-weight:normal;font-style:normal;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn.kt-btns252_aeac85-a1, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns252_aeac85-a1, .wp-block-kadence-advancedbtn.kb-btns252_aeac85-a1, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns252_aeac85-a1{margin-bottom:0px;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn.kb-btns252_aeac85-a1{padding-right:50px;padding-left:50px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kt-btns252_aeac85-a1, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns252_aeac85-a1, .wp-block-kadence-advancedbtn.kb-btns252_aeac85-a1, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns252_aeac85-a1{margin-bottom:0px;}.wp-block-kadence-advancedbtn.kb-btns252_aeac85-a1{padding-right:25px;padding-left:25px;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns252_aeac85-a1 um-UMBHBlueButton\"><style>.wp-block-kadence-advancedbtn .kb-btn252_9f8932-2e.kb-button{color:#082e58;background:#79bde8;font-size:16px;font-family:'Chakra Petch';font-weight:600;text-transform:uppercase;border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;border-top:2px solid #79bde8;border-right:2px solid #79bde8;border-bottom:2px solid #79bde8;border-left:2px solid #79bde8;margin-bottom:20px;}.wp-block-kadence-advancedbtn .kb-btn252_9f8932-2e.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn252_9f8932-2e.kb-button:focus{color:#ffffff;background:#082e58;border-top-color:#082e58;border-top-style:solid;border-right-color:#082e58;border-right-style:solid;border-bottom-color:#082e58;border-bottom-style:solid;border-left-color:#082e58;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn252_9f8932-2e.kb-button{border-top:2px solid #79bde8;border-right:2px solid #79bde8;border-bottom:2px solid #79bde8;border-left:2px solid #79bde8;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn252_9f8932-2e.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn252_9f8932-2e.kb-button:focus{border-top-color:#082e58;border-top-style:solid;border-right-color:#082e58;border-right-style:solid;border-bottom-color:#082e58;border-bottom-style:solid;border-left-color:#082e58;border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn252_9f8932-2e.kb-button{border-top:2px solid #79bde8;border-right:2px solid #79bde8;border-bottom:2px solid #79bde8;border-left:2px solid #79bde8;}.wp-block-kadence-advancedbtn .kb-btn252_9f8932-2e.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn252_9f8932-2e.kb-button:focus{border-top-color:#082e58;border-top-style:solid;border-right-color:#082e58;border-right-style:solid;border-bottom-color:#082e58;border-bottom-style:solid;border-left-color:#082e58;border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn252_9f8932-2e kt-btn-size-standard kt-btn-width-type-fixed kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/extension.umaine.edu\/plugged-in\/technology-marketing-communications\/technology\/salesforce\/\"><span class=\"kt-btn-inner-text\"><strong>Learn More<\/strong><\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id252_5917f8-a9 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id252_5917f8-a9 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id252_5917f8-a9 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-right:0px;padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id252_5917f8-a9 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id252_5917f8-a9 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id252_5917f8-a9 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id252_5917f8-a9 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column252_cfb1b9-86 > .kt-inside-inner-col,.kadence-column252_cfb1b9-86 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column252_cfb1b9-86 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column252_cfb1b9-86 > .kt-inside-inner-col{flex-direction:column;}.kadence-column252_cfb1b9-86 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column252_cfb1b9-86 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column252_cfb1b9-86{position:relative;}@media all and (max-width: 1024px){.kadence-column252_cfb1b9-86 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column252_cfb1b9-86 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column252_cfb1b9-86\"><div class=\"kt-inside-inner-col\">\n<h3 class=\"page-title\"><a href=\"https:\/\/extension.umaine.edu\/plugged-in\/purchasing\/purchasing\/technology-purchases\/\"><strong>Technology Purchases<\/strong><\/a><\/h3>\n<h4><strong><a id=\"google-gmail\"><\/a>Google\/GMail<\/strong><\/h4>\n<ul>\n<li><a href=\"https:\/\/mail.google.com\/a\/maine.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">Sign into GMail<\/a><\/li>\n<li><a href=\"https:\/\/apps.google.com\/learning-center\/\" target=\"_blank\" rel=\"noopener noreferrer\">Google Learning Center<\/a><\/li>\n<li><a href=\"https:\/\/groups.google.com\/a\/umext.maine.edu\/forum\/#%21forumsearch\/\" target=\"_blank\" rel=\"noopener noreferrer\">E-mail groups (umext)<\/a> | <a href=\"https:\/\/groups.google.com\/a\/maine.edu\/forum\/#%21forumsearch\/extension\" target=\"_blank\" rel=\"noopener noreferrer\">E-mail groups (maine.edu)<\/a><\/li>\n<li><a href=\"https:\/\/support.google.com\/mail\/checklist\/2986618?rd=1\" target=\"_blank\" rel=\"noopener noreferrer\">GMail Security Check List<\/a><\/li>\n<\/ul>\n<h4><strong><a id=\"virus-warnings\"><\/a>Virus Warnings<\/strong><\/h4>\n<ul>\n<li><a href=\"https:\/\/umservices.umaine.edu\/software\/antivirus\/index.cgi\" target=\"_blank\" rel=\"noopener noreferrer\">Anti-Virus Protection: Microsoft System Center Endpoint Protection<\/a><\/li>\n<\/ul>\n<h4><strong>Other Resources<\/strong><\/h4>\n<ul>\n<li>Online Work Space: <a href=\"http:\/\/www.umaine.edu\/it\/software\/firstclass\/\" target=\"_blank\" rel=\"noopener noreferrer\">FirstClass<\/a><\/li>\n<li>Training: <a href=\"http:\/\/about.extension.org\/wiki\/Recordings_of_eXtension_Professional_Development_Sessions\" target=\"_blank\" rel=\"noopener noreferrer\">eXtension Professional Development Sessions<\/a><\/li>\n<li><a id=\"video-web-conferencing\"><\/a><a href=\"https:\/\/extension.umaine.edu\/plugged-in\/technology-marketing-communications\/technology\/video-conferencing\/\">Video and Web Conferencing<\/a><\/li>\n<\/ul>\n<p>See <a href=\"https:\/\/extension.umaine.edu\/plugged-in\/technology-marketing-communications\/web\/\">Web<\/a> for additional resources.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>IT Support All Cooperative Extension employees should contact the University Technology Support Center (UTSC Help Desk) for support. The Help Desk can be reached at US:IT Support Center, 17 Shibles Hall, 581.2506 or 1.800.696.4357 (in Maine) or by email at techsupport@maine.edu. It is important for staff to submit a ticket for all of their work [&hellip;]<\/p>\n","protected":false},"author":138,"featured_media":0,"parent":233,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"templates\/page-withsidebar.php","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-252","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Amanda Miles","author_link":"https:\/\/extension.umaine.edu\/plugged-in\/author\/amiles\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/extension.umaine.edu\/plugged-in\/wp-json\/wp\/v2\/pages\/252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/extension.umaine.edu\/plugged-in\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/extension.umaine.edu\/plugged-in\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/extension.umaine.edu\/plugged-in\/wp-json\/wp\/v2\/users\/138"}],"replies":[{"embeddable":true,"href":"https:\/\/extension.umaine.edu\/plugged-in\/wp-json\/wp\/v2\/comments?post=252"}],"version-history":[{"count":17,"href":"https:\/\/extension.umaine.edu\/plugged-in\/wp-json\/wp\/v2\/pages\/252\/revisions"}],"predecessor-version":[{"id":21007,"href":"https:\/\/extension.umaine.edu\/plugged-in\/wp-json\/wp\/v2\/pages\/252\/revisions\/21007"}],"up":[{"embeddable":true,"href":"https:\/\/extension.umaine.edu\/plugged-in\/wp-json\/wp\/v2\/pages\/233"}],"wp:attachment":[{"href":"https:\/\/extension.umaine.edu\/plugged-in\/wp-json\/wp\/v2\/media?parent=252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}