{"id":19330,"date":"2024-07-01T13:16:08","date_gmt":"2024-07-01T17:16:08","guid":{"rendered":"https:\/\/extension.umaine.edu\/plugged-in\/?p=19330"},"modified":"2024-07-01T13:16:14","modified_gmt":"2024-07-01T17:16:14","slug":"new-no-payment-email-to-event-registrants","status":"publish","type":"post","link":"https:\/\/extension.umaine.edu\/plugged-in\/2024\/07\/01\/new-no-payment-email-to-event-registrants\/","title":{"rendered":"New “No Payment” email to Event Registrants"},"content":{"rendered":"

\u2014 By Whitney Yorston, UMaine Extension CRM System Support Professional<\/em><\/p>\n

More often than we\u2019d like, a client starts the registration process, they fill out their information, answer all of their custom questions, select their payment amount, hit submit\u2026 and then don\u2019t pay. They get our hopes right up and then dash them away.\u00a0<\/span><\/p>\n

Good news! In Salesforce, we know who these people are!\u00a0<\/span><\/h3>\n

They come in with a Registration Status of \u201cNo Payment\u201d.\u00a0<\/span><\/p>\n

\"A<\/p>\n

In addition to being able to identify these clients, if a client sits in \u201cNo Payment\u201d for 2 days, an email will go out to them asking if they\u2019d like to complete their payment!<\/span><\/p>\n

2-Day \u201cNo Payment\u201c Email<\/span><\/h4>\n