Customer Relationship Management Platform Manager430 Estabrook Hall, Orono, ME 04469Email: allison.sheehan@maine.edu Allison supports the management of Cooperative Extension’s Customer Relationship Management (CRM) system, Salesforce, helping to optimize its use to enhance communication, engagement, and data-driven decision-making. With over seven years of experience in higher education and a background working with multiple CRM platforms, she brings