Customer Service and Covid

Wednesday, July 15, 2020
Facilitated by Maine SBDC
Topic: Customer Relations
Fee:  No Cost
Register Online
In this session, we’ll discuss customer service best practices as you implement new safety policies and procedures for your business. We’ll talk about on-the-spot conflict resolution and how you and your employees can keep calm during confrontations with customers. You’ll learn communication strategies that will help you handle situations as they arise.

This session will be taught by Business Advisor Susan Desgrosseilliers