Focus on Customer Service — A Colorado State University Fact Sheet on improving your service to customers.
Obtaining Referrals to Increase Sales — Methods of gaining referrals in the sales industry from the University of Florida Extension.
So You’re in Sales — A six-page fact sheet on customer service for your home-based business from UMaine Extension.
The Customer is Still King — University of Maryland Extension bulletin on customer service.
Links to other websites are provided purely for educational purposes. No responsibility is assumed for any content on the linked sites.