Foundational Facilitator Competencies

A. Create Collaborative Client Relationships

  1. Develop working partnerships
  2. Design and customize applications to meet client needs
  3. Manage multi-session events effectively

B. Plan Appropriate Group Processes

  1. Select clear methods and processes
  2. Prepare time and space to support group process

C. Create and Sustain a Participatory Environment

  1. Demonstrate effective participatory and interpersonal communication skills
  2. Honor and recognize diversity, ensuring inclusiveness
  3. Manage group conflict
  4. Evoke group creativity

D. Guide Group to Appropriate and Useful Outcomes

  1. Guide the group with clear methods and processes
  2. Facilitate group self-awareness about its task
  3. Guide the group to consensus and desired outcomes

E. Build and Maintain Professional Knowledge

  1. Maintain a base of knowledge
  2. Know a range of facilitation methods
  3. Maintain professional standing

F. Model Positive Professional Attitude

  1. Practice self-assessment and self-awareness
  2. Act with integrity
  3. Trust group potential and model neutrality

— Excerpted and adapted from Foundational Facilitator Competencies © IAF™, 2003.