Vehicle Emergency and Fuel Card Reference

In the Event of An Emergency

Call 9-1-1 immediately if you have been in an accident.

Accidents

  • Within 24 hours, the driver of the vehicle (or their supervisor with the information provided by the driver) will need to complete the Auto Incident Report Form on the UMS Risk Management site within 48 hours.
  • Also notify Extension’s Vehicle Management Oversight Team via email (VMOT@maine.edu).
  • Contact Campus Vehicle Administrator Jess Howe with any questions:
    • Office: 207-778-7008
    • Cell: 203-942-4884

Road Assistance for Vehicle Non-Emergencies

  • Non-Emergencies (e.g., service light, flat tire): Contact your campus Public Safety office at 207-581-4040 (staffed 24/7) for assistance to determine the best course of action.
  • Roadside Assistance: Call any existing roadside assistance program available to you, such as AAA, UMaine Motor Pool (Mike Hambrock: 207-581-2645), or your own insurance company.

Insurance Coverage

The University System provides Liability insurance coverage for University-owned, leased, or rented vehicles while used for University business.

Fuel Card (“WEX Card”) Information

Important Contacts

  • WEX Customer Service (24/7): 1-800-492-0669
  • Driver ID / PIN Questions (Procurement / Fuel Card Administrator): 1-207-581-2633

Driver ID

The Driver ID is a four-digit number that is unique to the driver and determined when driver permissions are set up. A driver who forgets an ID number must contact the campus Fuel Card Administrator, Renae Byard (renae.byard@maine.edu)

Important: WEX will not give out ID numbers directly to drivers. Additionally, Extension staff do not maintain driver IDs.

How to Use the WEX Fuel Card at the Pump

  1. Insert the card into the pay-at-the-pump terminal device and request a receipt. (If the station / pump directs you to pay inside, the attendant can swipe the card inside the station).
  2. Select Credit.
  3. When prompted for an “employee number,” enter your 4-digit Driver ID PIN.
  4. Input the current odometer reading on the vehicle (do not include tenths of miles).
  5. Fuel the vehicle with regular grade gasoline fuel.
  6. Place the receipt and WEX card in the glovebox.
Vehicle Emergency and Fuel Card Reference (Printable PDF)

Information sourced from Motor Vehicle Use Policies / APL II-B, Dec 2021, April 2026