Salesforce Support

You can use the General CRM Support contact information for any questions pertaining to Salesforce and it will get to the right place. However, if you have a specific topic and use that specific email you may get a response faster.

General CRM Support

Monica Palmer: CRM System Professional
Whitney Yorston: CRM System Support Professional
Email: extension.crm@maine.edu

Virtual Drop-In: Whitney hosts virtual office hours every Tuesday from 1 – 2 pm. You can access this training through her Zoom Link. Passcode: 059919

Annual Reporting Support

Jon Prichard: Program Administrator
Monica Palmer:
 CRM System Professional
Whitney Yorston: CRM System Support Professional
Email: extension.reporting@maine.edu

Event Platform Support

Mary Michaud: Administrative Specialist CL3
Monica Palmer:
 CRM System Professional
Whitney Yorston: CRM System Support Professional
Email: extension.events@maine.edu